Returns & Warranty
Frequently asked questions.
How long is the WAVEGEL Gelsaber light warranty?
- There is a 12 month period after the date of purchase that you can return the lamp, after 12 months of the date of purchase the WAVEGEL Lamp Warranty is over.
How fast can I get a replacement?
- We will ship out the replacement light the same day we received the return. Depending on your location will affect the shipping time.
How do I pack and ship back the Light?
- You can put the lamp back into the original box and email us for a free shipping label. Please include your order # and shipping address in the email, and we will mail you the shipping label. Or you can ship with the post office or UPS Centers in your local area.
- Email: firstname.lastname@example.org
- You Must INCLUDE your original order # of the Light inside the return so we can process the replacement for you.
Where do I ship the light?
3327 Farrington St,
Flushing, NY, 11354